Is COVID-19 affecting your business?

We have gotten back on track for our production, but our garment partners have been hit on their production chain causing certain colors/sizes being unavailable for printing on that we normally offer. We're doing our best to work with them to get some of our favorite colors & larger sizes back available.

Our current average production time is back to 2 - 5 business days but in special cases if we're out of a color/size there may be additional delays and our team will reach out to you.

You will receive a shipping confirmation once your order is produced. USPS is experiencing their own delays that vary but on average shipping times for most orders have been about 3 - 5 business days after production has shipped your order. Thank you all for helping support our small business & we hope everyone is staying safe & well out there.

Are you legit?

Fuck Yes! That didn't convince you? Still have concerns? Read all the details from our founder here: Real Talk

Where do you ship from?

U.S.A 🇺🇸💯- Our designers are from Los Angeles & our on-demand manufacturing apparel partner has 6 state of the art facilities across the states

Why on-demand?

The Real Talk details will explain more, but in short, because it's better!

Eco-friendly - overproduction causes 30%+ of made clothes to never be sold & contribute to ~ 12.8 million tons of clothing sent to landfills/yearQuality - Our prints are made fresh & haven't been sitting for yearsDesign - We get to make new designs every week with greater creative freedom & detail

Are you a drop shipper?

No! Our on-demand process doesn't automatically make us a random drop shipper like tons of others out there. We know our select few partners and manage all our prints ourselves. Drop shippers sell available products from a catalogue that every other drop shipper is selling from (and usually from China). Nobody else can sell Maxed Level apparel & if they are it is fake

Why aren't your prices cheaper?

Our prices reflect our design quality 🔥 Our partner has decades of experience producing at scale for major brands & use industry leading Kornit printing technology.

Our Los Angeles designers are experts not only in design but streetwear fashion as well. The details, color payoffs, and style we provide are unrivaled.

So what happens after I place my order?

You just contributed to U.S. fair wage labor  & eco-friendly apparel 🙏. We send your order to our partner to get to work on your freshly made, sick AF one of a kind piece.

We know waiting sucks, but it's worth it, trust. Our average production time is 2 - 3 business days. After going through an extra quality check it gets shipped out with USPS ~ 3 - 5 business day shipping & you'll receive tracking details.

Why did my order take longer than 3 business days to ship?

Our average production time is 2 - 3 business days, but in rare cases it can take longer. Sometimes a color may be out of stock for a couple days, or we may be experiencing extremely high order volume.

If it's been longer than 6 business days and you still haven't received tracking details, please reach out to our team hello@maxedlevel.co (not .com)

WHEN, WHERE, HOW MUCH!?

On average, our U.S. customers receive their order within 5 - 10 business days from their order date & international orders usually receive their order within 12 - 21 business days. Due to COVID-19 gov. regulations globally with customs, international orders are currently seeing delays that vary & can be more than 30 days in special circumstances. Thank you in advance for your patience during this time & for supporting our business 🙏

We keep our quality high, designs detailed & authentic, and prices fair with our ethical & eco-friendly process of making your one of a kind, custom crafted garment in the U.S. after you order. This process usually takes 2 - 5 business days, but please allow up to 2 weeks in worse case scenarios based on order volume. Once your custom garment is shipped, you'll receive a tracking link & shipping takes about 3 - 5 business days for standard shipping time in the U.S.

We charge a flat U.S. shipping fee of $5.95 & free U.S. shipping on orders of $99+

You always get a brand new, authentic & freshly printed in the U.S. Maxed Level apparel piece. We do not "drop ship" pre-made clothing from outside of the U.S. like many other companies do. You can not find Maxed Level clothing anywhere else but our website. If you find something similar, just know it's not our custom design or quality.

ALL SALES ARE FINAL. WHY!?

No refunds or exchanges due to our custom made by hand apparel. We keep our quality high, designs detailed & authentic, and prices fair with our ethical & eco-friendly process of printing your one of a kind, custom crafted garment in the U.S. after you order. You always get a brand new freshly made print & every piece is final sale. Please be sure to double check your sizing as we can't change the order once it's been placed.

This includes cancelling your order. The way our process is setup for on demand printing with our partners, we do not allow cancellations once your order is placed. Please review your order carefully for sizes & items you want before placing your order. All sales are final from the time you place your order.

Don't worry, if by small chance your product arrives damaged, notify us at hello@maxedlevel.co with a picture of the issue within 3 business days of receiving your order & we'll replace your product if there was a product damage issue

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On average, our U.S. customers receive their order within 5 - 10 business days from their order date.